- Development and implementation of innovative business models in the healthcare market.
- Development, positioning and establishment of new communication strategies for / with the patient
- Solutions for the operation of patient support programs (PSP) & closed communities
(Concept, Resources and Infrastructure) - Services from “a single source”
- Workshops & Checks to realign existing business models
- Support for tenders (including nurse service)
- Coaching
- PMO & Interim Management
Development of innovative strategies
1CARE Service-Center
- “Affected people advise those affected” emphatic and active patient dialogue
- Dedicated and project-related healthcare team
- Defined service modules for each service level (1st, 2nd and optional 3rd level)
- Establishment of interdisciplinary team structures
- Control by permanent project managers (single point of contact)
- Powerful Telephone System with CRM interface
- CRM-based call strategies (inbound and outbound)
- Defined reporting
- Integration of digital solutions and coaching modules
360 degree support for the chronically ill
- We reach your patients (we offer them personal support)
- Economic patient care, decision-making security and transparency
- Quality of life for patients and those affected
- Relief of the doctor and the practice staff
- Support in therapy to achieve better treatment results
- Accompaniment on the way to chronic disease self-management
- Network with those affected and self-help groups
- Activation of the patient for multi-column therapy
- Events for patients
"Healthcare" CRM-System
1CARE CRM-Solutions
- CRM system for the central control of all patient processes as needed
- Customised & Modular
- Data protection-compliant collection of all data (server location in Germany)
- Targeted evaluations of the effects of PSPs and therapy support
- Information for sales & marketing
- Obtaining and using data relevant to health economics
(segmentation, patient experience maps, digital patient journey) - Extension of PSPs with Real World Evidence models